"Great customer service from Morgan and Hannah . I am looking forward to living on this amazing property.... It is so convient to shopping dinning hanging out with friends and family. The ammentities are also amazing the gym, the pools etc.love it"
"Good experience so far with the building! The only negative is the sound in the pool area carries and echos very very loudly. We sometimes have neighbors that are very, very loud. But the management team is amazing and so is maintenance."
"Overall very pleased with my 2 years at Alexan1133. If it wasn't for the opportunity to move back home to Florida we would remain residence. The only complaint I have is regarding resident parking. Although management has tried to assist in this matter outside people / workers at the Fidelity building continue to park on the lower levels making it a very unpleasant parking experience. Other than that it's great!"
"Hands down the best place I’ve ever lived. The place is extremely clean and safe. The community room has awesome games. The staff is phenomenal. They go above and beyond for you — especially Hannah. Never a complaint."
"I feel like a part of a community here, I see the same groups of people every day and people remember me and say hello. The staff has been nothing short of phenomenal. The amenities are the best I’ve ever had access to. Far and away my favorite place I’ve ever lived."
"Overall very pleased with this property. There were a few months where car break-ins occurred, but that has stopped with the safety suggestions from the residence. If it wasn't for the fact I am re-locating for work in June I would continue to live in this community. Everyone is friendly and the amenities are nice (one of the best apartment gyms I have seen)."
"I am pleased the parking garage is finally secure. I am feel somewhat safe. I wish more perks were offered for renewing a lease...many luxury complexes at least offer a free carpet clean or paint an accent wall. IJS"
"There are some resident issues that have been frustrating. Animals pooping/peeing in the parking deck. Car break-ins. I also have a hard time with the package delivery vs. the office hours as I don't get home from work until the office is closed and can't get my packages."
"I am not on my second year living here and there are some things that have downgraded. Safety and Resident Appreciation Gatherings/Offerings. I suppose the safety issue is being tended to, it only took 12 months to implement cameras, a metal liner on the first floor, and a nightly patrol. The Resident parties are not what they were last year, but that's OK - I don't expect this as much. Everything else is good - gym is still in great condition as well as the pool."
"This is a great place to live. I enjoy having a great place to work out, a wonderful leisure lounge and being in walking distance to downtown Decatur. There's tons of wonderful places to eat, visit and get acquainted with. The only flaw I see is that the package delivery room could be a little more organized, but it's not a big enough issue to dissuade my satisfaction with living here."
"I can't say enough positive things about Alexan. The staff is so helpful, warm, and friendly. They have helped us out multiple times in a pinch. We love the events that bring the community together. We've met many great neighbors and families and feel safe raising our newborn here. The amenities are very nice and the premise well kept and clean. We love the downtown Decatur location, walking distance to so many great restaurants."
"Clean, pleasant, community that is generally safe and well-maintained. The mail/package delivery system can be frustrating at times, though, and sometimes there are children running wild and unsupervised in the clubroom."
"Great so far! I love the location, amenities, and how friendly everyone is. The style of the inside of the apartments is beautiful. I am a little nervous about my car in the garage, however, after recent events."
"Alexan has been a great apartment complex! One of the best features is it's location, right next to downtown Decatur. I take the Emory shuttle to work everyday and often take MARTA as well. The apartment amenities are also great including a great pool, roofdeck, gym, and friendly staff"
"Alex an 1133 is a great place to live. It's really convenient to the Decatur square and Marta stop. All of the amenities are nice to have around in case you need them. There's a gym and a pool and grills that you can cook on whenever you want."
"I have only been living here for 4 months now, but everything and everyone has been great! Recently, an additional monthly exit lane was added to the parking garage which I think was needed. No offense to non-residents, but I've waited 10-15 minutes behind them in my car just to exit.
I'm pretty much satisfied with my complex. I have some ideas that could add more additional bonuses to the facility such as emergency pet check (a staff member checks on resident's pet to make sure they are ok, no services required) or it would be cool if the Alexan would truly partner with a pet care service.
Also, it would be cool if the parking garage put up slow speed signs. The garage is narrow, and I feel like an accident will eventually happen."
"Everything about Alexan is great! The staff are very friendly and always helpful. The amenities are great and well maintained. The location is prime with being only about a block away from Decatur square"
"I love the new improvement of the parking garage - this was a must and I appreciate you listening to our concerns. I love the gym. The noise above us in a bit obnoxious... seems to be getting louder each month. I am not sure if they are just a "heavy foot" or if the apartment is starting to make extra noise."
"property is well kept. Needs more security & cameras for more residents who feel exposed or have been targeted. Cameras in parking garage and on hallways within the building would be beneficial as well as a safety precaution given the area the building is located in."
"The apartment is luxurious but expensive for the square footage with a convenient and safe location. Parking is a daily challenge and inconvenient most times especially during the day. Some drivers in the garage drive erratically and there have been accidents as a result."
"I love living here at the Alexan. The apartment is great. Plenty of space, and everything is nice and new. Maintenance has been super helpful. The amenities like the gym and pool are great, too. Location is so convenient to downtown Decatur!"
"Alexan 1133 is located in a fabulous area of Decatur. The gym is by far the best I've seen with apartment living. Staff is friendly and the pool is pretty good (a little on the small end. Neighbors are friendly too. Noise isn't bad either. Very safe feeling which I like."
"I moved to the Alexan in September and truly enjoy living here. The Clubroom events are fun. Everyone in the leasing office, maintenance staff, and other Alexan people are nice, helpful and efficient. It's a fun neighborhood and community. Comfy nice apartment and great amenities."
"I really enjoy living in Alexan 1133. However, lately the issues with the parking garage/gate have been very annoying and inconvenient at times. For instance, I got back from a trip last night and my key card didn't work so I had to get a ticket and then pay $12 to get out this morning."
"it would be great if all the residents abided by the rules as far as discarding trash and clean up mishaps as they occur. Also too, if Jonathan were still in the leasing office. He was super! I still enjoy living here though!"
"Alexan 1133 is a wonderful community with great amenities. It is situated in a central location - close to downtown Decatur and several restaurants. The staff here provide excellent customer service!"
"For the most part everything is great. All the common areas are clean and look nice. My only complaints are the back door by the loading dock is often open at night which gives people access to the elevators. Also package pickup from times are frustrating. I often get food delivered that must be picked up that day and the office is only open during working hours."
"I LOVE this apartment community. Everyone that is employed here is super friendly and customer satisfaction is definitely their number 1 goal. The building grounds and common areas are always immaculate. I love the amenities Alexan 1133 offers that set them apart from the other residential communities in the area. We are super happy that we chose Alexan 1133 as our new apartment home.
"Noise is a bit of a problem in my apartment and I am concerned about future parking issues for guests (having to pay to park, etc). The staff is nice and responds very quickly to questions and maintenance requests. There are a couple things I'd definitely like to see change but I am enjoying my time here."
"Staff is awesome! Always prompt to respond and courteous. Being a brand new building there's always the kinks to work out to get everything up and running smoothly. The staff has been totally on point in making sure all the kinks in the details are taken care of, making for a great living experience. As for the building itself, you can tell there were corners cut (no pun intended) to save on cost, and the contractor's taste is pretty cheesy. TV in the mailroom? eh. Also what's up with the door lock thingy! I thought I had the trick to it, but nope. Otherwise, location is awesome and staff is the best!"